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Integrate IoT equipment to obtain equipment status and fault information and realize predictive service.
With the development of industrial Internet, most devices are equipped with various sensors and people are more and more used to rely on remote viewing data and operating devices. ServiceCloud provides IoT connector and integrates IoT devices effectively and transmits abnormal data back to the system in real time. After receiving the warning, the enterprise can quickly initiate the service and turn a passive information into an active information.
Connect IoT devices and operation data is clear and intuitive
Timely access to abnormal conditions
Combined with operation and service history and carry out predictive service
Change passive service into active service
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